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Call Center/ Soft Skill Training

Modules Adopted for Training:

  • Basic English
  • Spoken English
  • Communication Skill
  • Personlity Development
  • Overview of Industry
  • Telephone Technique
  • Selling Skill
  • Customer Service Skills
  • Driving towards Results
  • Voice & Accent Neutralization
  • Role of CSR
  • Computer Operation

    • Additional Modules for International Call Centers Modules:

  • American Culture
  • Voice and Accent Training
  • American References
  • American Linguistics

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