COMPANY SERVICES INFRASTRUCTURE & TECHNOLOGY OPERATIONS INDUSTRY WHY US? CASE STUDIES CAREERS GRATITUDE CONTACT US

About Us

Call 2 Connect, established in 2003, is a group company of Arabi Holding Group Company K.S.C, which is a listed company in Kuwait Stock Exchange.

Call 2 Connect is promoted by a group of professionals & private equity investors & commenced operations in June 2003

The majority owner of C2C is ARABI HOLDING Kuwait. Arabi Holding Group is a successful holding company in Kuwait, with varied business activities, in the areas of oil, services, engineering, general trading and contracting, medical equipment supplies, agriculture and environmental activities, in particular, water and waste water, landscape, and irrigation.

ARABI Holding Co. KUWAIT is a listed company on the Kuwait Stock Exchange.

At Call 2 Connect we provide qualitative solutions & services in the area of

  • BPO
  • Call Center – Voice & Non Voice
  • Call Center/ Soft Skill Training
  • Consulting
  • Collection Management
  • Telemarketing
  • Database Management
  • Back Office Operations including Document Management
  • Our clientele includes blue chip companies from various industries such as

  • Banks
  • Insurance
  • Telecom
  • Media and Publication
  • Transaction Processing
  • Entertainment and Event Management
  • Foods and Beverages
  • Automobiles
  • State governments and various Public Sector Units.
  • Mission & Vision Statement:
    Mission: To enhance our clients and build a long lasting relationship by increasing their business share through premium quality service.

    Vision: be a leading BPO service provider in the field of call centers, consultancy and technology service, data management and customer care management.

    Corporate Values:

    • People - We treat our employees and business partners with dignity and respect and provide an environment where they can develop and succeed, based on their ability and desire.


    • Integrity - We conduct our business in an open, honest and straightforward manner, ensuring business secrecy and security.


    • Commitment - We stand by our commitments and do what is required to meet and exceed the expectations of our customers.


    • Teamwork - We believe that teamwork is the key to our success and we work together to leverage the strength of our diverse resources to achieve our mission.

    Achievements

    Patna Center was declared the Number 1 center for VAS up-selling in 28 Circles of Bharti Airtel.

    www.timesjobs.com was awarded the Asian On-line Advertising Award – C2C handles the entire backend for the process.

    The Process of Right to Information Act being run by C2C for Government of Bihar was adjudged as the best run RTI process, by Government of India.

    C2C was awarded “Certificate of Excellence” by Institute of Economic Studies.

    C2C was awarded “Icons & Change Agents of Bihar” by BIHAR TIMES.COM

    Location

    • Multiple contact centers & businesses (Delhi, Mumbai, Bangalore, Chennai, Patna & Kolkata)
    • 400 seats operational at New Delhi.
    • 200 seats operational at Mumbai.
    • 100 seats operational in Bangalore.
    • 550 seats operational in Patna.
    • Associate Center operational in Chennai & Kolkata



    © Call 2 Connect India Pvt. Ltd. Disclaimer | Site Map