• Above & Beyond the Call
  • Advance Infrastructure
  • Advance Infrastructure
  • Advance Infrastructure

Mission

Our mission is to be the most successful ITES company in India delivering the best customer experience in markets we serve. We meet customer expectations of highest quality through

Vision

To be the most admired and premium choice of our clients and customers, with a dedicated , disciplined and clear focus on strengthening business relationship through accurate reliable and quality services.

About US

Call 2 Connect is a leading Information Technology Enabled Services (ITES) and BPO company. We offer world-class customer support solutions, back office & consultancy services through a network of over 1200 employees across offices in Mumbai, Patna, Noida (Delhi) and Bangalore. We deliver the entire spectrum of business process management (BPM) services across all our centres, including:

  • Business Process Outsourcing (BPO)
  • Call Centre - Voice & Non-Voice
  • Consulting
  • Soft skill training
  • Collection management
  • Telemarketing

In addition, we also offer e-payment / governance consulting services. Combining operational excellence with deep domain expertise, Call 2 Connect has brought business value to more than 75 clients across key industry verticals including Telecom, Banking & Financial services, Healthcare, Lifestyle, Insurance, Manufacturing, Media & Entertainment, Retail, Travel & Leisure, State Governments & PSUs, Automobile, Petroleum, Web Portals, Transaction Processing, Food & Beverage, Consumer Durables and more. Established in June 2003, Call 2 Connect is now a fully owned subsidiary of Route Mobile Limited, a global leader in mobile solutions headquartered in Mumbai, India (www.routemobile.com).

Leadership Team

Our Services

Customer support

Technical support

Booking

Collection

Customer care - Chat/ Email

IT Support

Billing

Data processing

Credit/ Debit/ Prepaid card programme management

E-commerce programme management

E-wallet programme management

E-governance programme management

Infrastucture & Technology

2000+ Workstations

24x7 Multi
channel Service

Biometric & CCTV
Surveillance

Advanced Firewalls

Ericsson MD110 & Solidus eCare

C-Zentrix Platform

Blended
ACD

Inbuilt IVR &
Voice mail

Clientele

Get in touch

Mumbai

301 / 303, Mohid Heights, RTO Lane, Andheri (West) Mumbai – 400 053, Maharashtra
Phone: (91) 22-65072025 / 65072026

Bangalore

AL- Mouhad Arcade, 2nd & 3rd Floor, H.L No.1421, 80 Ft Road, HBR Layout Kalyan Nagar, Next: J.S.S. School, Near Bda Complex Bangalore–560043

Noida, Delhi

A 82, Sector 57, Noida – 201301, Uttar Pradesh

Patna

3rd Floor, Suprabhat Building, Ceat Compound, Opposite Hotel Vijay Shree Exhibition Road
Patna – 800001, Bihar
Phone: 0612 -2500233

Mumbai

301 / 303, Mohid Heights, RTO Lane, Andheri (West) Mumbai – 400 053, Maharashtra
Phone: (91) 22-65072025 / 65072026

Bangalore

AL- Mouhad Arcade, 2nd & 3rd Floor, H.L No.1421, 80 Ft Road, HBR Layout Kalyan Nagar, Next: J.S.S. School, Near Bda Complex
Bangalore – 560043

Noida, Delhi

A 82, Sector 57,
Noida – 201301,
Uttar Pradesh

Patna

3rd Floor, Suprabhat Building, Ceat Compound, Opposite Hotel Vijay Shree Exhibition Road
Patna – 800001, Bihar
Phone: 0612 -2500233

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